Privacy Policy

Last updated: 21 May 2026

This Privacy Policy explains how King Johnnie Casino ("we", "us", "our") collects, uses, discloses and protects your personal information when you visit https://kingjohnnie-casino-aus.org or use our services. We handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs).

1. Personal Information We Collect

We collect the following categories of personal information:

Identity data: full name, date of birth, gender, residential address, ID document images (driver's licence, passport)
Contact data: email address, Australian mobile number
Financial data: payment method details, transaction history, withdrawal destinations, source-of-funds documentation
Technical data: IP address, device identifiers, browser type, operating system, login timestamps, geolocation by IP
Behavioural data: game play history, deposit/withdrawal patterns, communication preferences

2. How We Collect It

Information is collected directly when you register, deposit, request a withdrawal, contact support, or interact with the site. Technical data is collected automatically via cookies, server logs and analytics tools.

3. Why We Use It

To create and operate your account
To process deposits and withdrawals
To verify your identity and age (mandatory KYC under our licence and AML obligations)
To prevent fraud, money laundering and unauthorised account access
To deliver customer support and respond to your queries
To send service notifications and (with consent) marketing
To comply with legal, regulatory and licence obligations
To enforce responsible gambling tools and self-exclusion requests

4. Disclosure to Third Parties

We share personal information only when necessary, with:

Payment providers, banks and PayID/POLi processors to settle transactions
KYC and identity verification partners
Game and platform providers (no personal banking data is shared with them)
Regulatory bodies and law enforcement when legally required
Professional advisers (legal, audit, accounting) under confidentiality

We do not sell personal information to advertisers. We do not transfer your data to overseas recipients outside our licensed processor chain.

5. Your Rights Under the Australian Privacy Act

Under the Privacy Act 1988 and the APPs, you have the right to:

Access the personal information we hold about you (APP 12)
Correct inaccurate or out-of-date information (APP 13)
Request deletion of your account and associated personal data, subject to legal retention obligations
Withdraw marketing consent at any time
Lodge a complaint with us, or directly with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au

To exercise any of these rights, email [email protected]. We respond within 30 days.

6. Data Security

All site pages are served over 256-bit SSL. Payment data is processed in PCI-DSS-compliant systems. Access to personal data inside the company is restricted on a need-to-know basis with logged audit trails. Despite these measures, no online system is fully immune to risk — please use a strong unique password and enable any available account-security features.

7. Data Retention

We retain personal and transactional data for the minimum period required by our licence and applicable AML/CTF laws — typically seven years after account closure. Marketing consent records are retained for the period of consent plus two years.

8. Cookies

See our Cookie Policy for a detailed breakdown of the cookies we use and how to control them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified by email or via a banner on the site. The "Last updated" date at the top reflects the current version.

10. Contact

Privacy queries: [email protected].